InfraVision helps to automate internal business processes by creating workflows to carry out routine Activity/Tasks that involve daily business operations. These processes can be designed to ensure that the right information gets to the right people at the right time, and help participants keep track of the steps they have to take to complete their work .
A workflow process is a group of interrelated action steps and the rules that drive the transition between these steps. When a workflow process is created, the event that will trigger the workflow process is defined.